So, to get your webcam back in order, first make sure ArcSoft webcam software has been removed from your laptop, just to be safe. I remember removing the ArcSoft software yesterday afternoon and didn't observe any change to the device's status, but today it showed up as if nothing had ever happened. Do not manually download or install Sony drivers if you are not experienced with computer. I know this is an old thread, but I might have the answer. And for Windows 10, you can get it from here:. Sony does not explicitly publish a Windows 7 or Windows 8 driver for the webcam itself.
Driver updates come in a variety of file formats with different file extensions. I'd seen this behavior before and know that removing it won't bring it back, so I've left it intact. In Windows 8, got to the bottom left corner, right-click on the mini Start screen, and select Device Manager. Until now, it had 8200,000+ drivers in our archive. I did pose the question on Sony's support community site, but, alas, they're in a transition to a new site that will go online on Nov 19. We will find it for you. Download and install Driver Talent on your computer to fix Sony driver issues on Windows 10.
Or does your battery removal trick have some other effect? You mean this web page? As a professional team only focused on the drivers programs, driverdr add millions of new drivers to archive, also including the latest Windows 10 drivers. The webcam worked fine under Win7 64-bit and about half the time under Win8. If you are looking for an update , pickup the latest one. In the scan result, you can fix all Sony drivers for computer hardware. My laptop is still under Fry's support warranty, but I'd rather not ship my laptop for a fix is more than likely is related to a driver or configuration issue.
Ensure that you had your backup of important data before installing the Windows 7 drivers as they may or may not work with Windows 8. Best of luck, Sony users. I then powered the thing off, yanked all cords and removed the battery before restarting. Please click on the link below to download, scan and get the correct drivers. Hopefully that is one of the few components in that system not being supported directly by Sony for the Windows 8 they supposedly supported on that system.
So keep your things safe. To download the proper driver, first choose your operating system, then find your device name and click the download button. However, this entry is grayed out either by Windows 8 updates or by simply reattaching the battery. This method allows you to save your time and correctly install all necessary drivers, not being afraid to make a mistake during a manual installation. It seemed to work after that.
I have carried out this procedure on a number of occasions without problem. I didn't even bother reinstalling the ArcSoft webcam software Windows 7 list , which works fine as long as the batter hasn't been reinstalled at any point. If the drivers are not available, it means that Windows 8 supported drivers are not so far released by the manufacturer. I had saved an Event Viewer entry at the time the webcam did work. Below is a list of drivers that may be suitable for your device. Guillermo I have spent in excess of 10 hours on the phone with Sony and they still can not sort it out.
Visit our to watch helpful step-by-step videos on how to install drivers based on their file extension. Then you can download and update drivers automatic. Each file type has a slighty different installation procedure to follow. This would be a disappointment: Sony labeled this laptop as Windows 8-ready. My video camera has worked consistently for the last week: The webcam relies on Microsoft's ksthunk. However, this entry is grayed out either by Windows 8 updates or by simply reattaching the battery.
Your old drivers can even be backed up and restored in case any problems occur. Then re-attach battery and power adaptor and reboot. It is really a device doctor for your windows system. I posted the following on Sony's customer support community. How to Install Drivers After you have found the right driver, follow these simple instructions to install it. The driver it pointed to or, at least one of them was the usbvideo. Repair, update, reboot, or reinstall the Sony drivers.
How to Update Device Drivers There are two ways to update drivers. Now waiting for another call. These driver s may not work with your computer. It provides the huge drivers database for you to download, and the newest drivers are added daily. If you encounter any problems while updating your drivers, you can use this feature to restore your previous drivers and configuration settings.
For whatever reason, that entry no longer shows up. It reports that the integrated webcam hardware is not installed code 45. It is software which finds, downloads and istalls the correct driver for you - automatically. My understanding is that this is a Microsoft piece. Message was edited by: ronanlong Hey Rich Thanks for the feedback. My video camera has worked consistently for the last week: The webcam relies on Microsoft's ksthunk.