These codes will be used should your authenticator desynchronise or should you lose your phone and need to re-download the app. Contact Uplay support team or call the team If none of the above solutions worked for you, we suggest you contact the support team at Ubisoft or better drop a call at the Uplay support center. You can contact them using the information posted above in Post 2. Click on Activate 2-Step Verification. I don't typically work with accounts They're not managed by the Uplay team in any way so I might not have the greatest insight here. Disable all the tasks except Microsoft System tasks.
Visit Ubisoft website and try logging to your account. If you've already tried some basics such as clearing your browser cache and cookies or using another browser altogether this is likely an issue Support can help you with. You can change the email address on your Ubisoft Account yourself, from the. Stop all the running instances of Uplay. Check if Ubisoft service is unavailable at the moment One of the rare occasions could be when Ubisoft services are down for a certain period.
Recheck username and password One simple reason which often gets missed is the incorrect username or password issue. . On the you can find information about Betas you signed up for. You are also able to change the platform you registered by selecting a different platform and clicking the button Change. Even used a secondary email. However, if you cannot access your accounts, then you need to contact the Ubisoft support team. I strictly control which sites are allowed to use scripts and cookies, and my browsers never save any data upon exit.
It will open the Uplay window. We've created a guide for collecting proof of purchase available. . If you have any issue deactivating two-step verification,. However, if the Ubisoft services are down, you need to wait before the server is back online. This should allow you to get past this login error, but if this is not the case, there are some other you can try. Please ensure your browser is up to date before completing the troubleshooting.
Thank you so much Cain for the help, i really appreciate it! Log in again using the new or recovered password. Right click on Uplay icon and run as administrator. I have no clue why chrome might be messing it up but atleast i was able to log in finally! Support can help you to resolve this. Once you are able to reach Support definitely tell them this! Also, just to be sure. I'll pass the info along to our accounts team so they can take a look. I have not had any problems since but now this. They are already collapsing anyway.
You can also add the address AccountSupport ubi. Something that can easily be overlooked. Navigate to the Account Information tab and click the Edit button at the top of the Personal Information section next to Contact Preferences. Once you confirm your selection, the change is done. I should've caught this earlier but I have grown accustomed to websites working with that little box checked. Thank you for making my account safe! When you break a barricade, the piece of loose wood stays in place and hinders the view to the other side of the door.
I am only encountering errors on the Ubisoft Account Management Website. Often though, as updates are meant for making the software better you should always ensure that your Uplay is updated to the latest terms and installments. If you need further assistance, or no longer have access to the email address on your Ubisoft Account please contact our Customer Support Team. Be advised, that the steps provided by the respective support site may not always be available in your language. I just tried with Mozilla Firefox and it works just fine. How do I enable 2-Step Verification to secure my Ubisoft account? Still bit worried i need to reclaim this account at some point like my steam account in the past. It may help them to troubleshoot either their systems or yours, it could be a meaningful clue.
About 98% of my matches in the past 2 months have had a keyboard and mouse user in it. Once uninstalled, you can check if any remaining folders or file pertain to the system. You will now be able to click Change Email to start the process of changing your Ubisoft Account email. Ubisoft I'm pretty much mixed to negative. .
For Steam purchases, you can refer to our dedicated guide. . Right-click on the window and click Maximize. In any case, to get the most out of least efforts follow the steps below and try to resolve the issues self. It will ensure Uplay starts afresh next time it connects online. Often we tend to choose the hard-hitting, multiplayer games with great graphics and cool effects.